Frequently Asked Questions
Q: Where is our office located?
A: Our office is located off of I-77, exit 33. We are attached to the back side
of Lake Norman Regional Medical Center in the Medical Pavillion,
131 Medical Park Rd. Suite 102, Mooresville, NC 28117.
Q: Which hospital are you affiliated with?
A: We participate with Lake Norman Regional Medical Center. All our
admissions and/or surgical cases go through that facility.
Q: Can I fill out any paperwork prior to my appointment?
A: We have online options that you can download demographic information
and your medical update forms, print them and bring them with you. We have found patients feel this speeds up their registration process. This
option is located on our home page under Customer Care.
Q: When do I schedule my first OB visit?
A: You would schedule your first OB visit 4 - 6 weeks after you miss a period.
Q: Do you accept my insurance?
A: We participate with the following insurance plans: Aetna, Aetna MDCR,
Cigna/Great West, Choice Care through Humana, Coventry, First Health,
Health Care Savings, Humana, Humana Gold MDCR, Mamsi, Medcost,
NC Inclusive through Medcost, Multiplan/PHCS, One Health, Medicare,
Primary Physicians Care, Tricare Standard & Prime, United Health Care,
Wellpath, United Health Care Medicare (Not Secure Horizons)
Q: Do you accept Medicaid?
A:
We accept Medicaid for OB care and referrals/consultations from your
primary care physician. Patients may be liable for a co-pay that
is
determined by Medicaid. Routine annual exams should be scheduled
with
your primary care physician. Medicaid Family Planning waviers are
not
accepted. Please present your insurance card on your office visit
to verify
eligibility.
Q: I have Medicaid or I am going to try and get Medicaid & Pregnant
what do I do next?
A:
You should do one of the following:
1.Go to your local Health Department to get a pregnancy
confirmation. Get your estimated due date to take with you to the
Department of Social Services.
OR -
2. You may make an appointment with our office for a Pregnancy
Confirmation visit. This will be a nurse appointment & pregnancy test
only and the cost is $45.00. You may also bring your own unopened
pregnancy test and this cost would then be $25.00 - fees are due at
time of service.
You then would complete the Medicaid application at DSS. It can take
up to 45 days for DSS to process your application. Bring a copy of
your application to our office at your new OB visit. If you have not
received your Medcaid within 60 days, you will be self pay for the
pregnancy.
When you are approved for Medicaid coverage contact our office
immediately with your recipient ID number.We will retro file 2 months
prior to your receiving your Medicaid coverage. This retro filing
process only applies during pregnancy. We will not retro file Medicaid
after delivery. Ultrasound visits will not be retro filed due to prior
authorization requirements.
Once your pregnancy is completed & all payments/charges have been
filed and received from Medicaid, we will reveiw your account for any
applicable refunds due.
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